Customer FAQs

Got a question? You've come to the right place.


Are there any benefits to having an account?

I moved, how do I update my account information?

What forms of payment do you accept?

How secure is my account and payment information with your store?

What if i decide I no longer want to receive emails?


Who is your current charity partner?

How much actually goes back to your charity partners?

How do you pick your charities?


How long does it take to ship my order?

Can I make a return or exchange?

What if I want to cancel or change my order?

Do you ship internationally?


Where are you located and what are your hours?

Do you offer wholesale?

What if I have other questions not answered here?